The provider offers software that can technically interact with the user’s own device, SIM card, and WhatsApp account. The provider is not WhatsApp, not a telecommunications carrier, and not a messaging network operator.
The provider does not become a party to the communication between the user and message recipients.
All WhatsApp communication is carried out exclusively using the user’s own WhatsApp account, phone number, device, and technical environment.
The provider has no control over the account status, trust level, internal platform restrictions, or enforcement decisions made by WhatsApp or related companies.
The use of WhatsApp may involve risks, including temporary limitations, reduced delivery, account review, suspension, or permanent blocking of the WhatsApp account or related phone number.
Such measures may be triggered by WhatsApp or third parties for reasons outside the provider’s control, including message volume, content, user reports, technical patterns, automation signals, account reputation, or internal policy enforcement.
The provider is not responsible for any limitation, warning, verification request, suspension, or blocking imposed by WhatsApp.
The provider does not guarantee uninterrupted availability of WhatsApp-related functions, message delivery, message speed, account availability, or continued compatibility with WhatsApp.
Technical changes by WhatsApp, Android vendors, device manufacturers, network operators, or other third parties may affect or prevent proper operation at any time.
The user is solely responsible for:
The user may not use the platform for:
To the extent permitted by law, the provider shall not be liable for losses or damages arising from the use of WhatsApp-related functions, including blocked accounts, restricted numbers, undelivered messages, delays, data loss, business interruption, reputational damage, or loss of profit.
Mandatory statutory liability, in particular for intent, gross negligence, or injury to life, body, or health, remains unaffected.
The user shall indemnify and hold harmless the provider from and against third-party claims, costs, fines, damages, and expenses arising out of unlawful or contract-breaching use of the platform by the user, insofar as legally permissible.
By using WhatsApp-related functions of the platform, the user confirms that they understand and accept these risks.
The user acknowledges in particular that the provider does not assume responsibility for the operational status or continued availability of the user’s WhatsApp account.